Last updated: May 4, 2026 At Luxkys we value the privacy of our users and aim to clearly explain how we collect, use, share, store, and protect the personal data related to the use of our platform, website, forms, property listings, and associated services.
This Privacy Policy applies to users who access or use Luxkys services from Mexico, the United States, or other jurisdictions where our services are available. Depending on your country, state, or place of residence, you may have specific rights over your personal data.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, we recommend that you do not use our services.
For any questions or requests related to privacy, you can contact us at:
info@luxkys.com
This Privacy Policy applies to the use of our website, platform, forms, digital tools, property listings, communications, and services related to Luxkys.
This policy covers the information we collect when you:
This Policy does not apply to websites, platforms, services, or tools of third parties not directly operated by Luxkys.
We may collect personal data that you voluntarily provide to us when using our services.
The information we may collect includes:
We may also collect information automatically when you use our website, including:
We do not intentionally seek to collect sensitive personal data, such as medical information, religion, sexual orientation, racial or ethnic origin, sensitive biometric data, or similar information. If at any point it becomes necessary to process sensitive data under applicable law, we will request the corresponding consent when required.
We use personal data to operate, manage, improve, and protect our services.
Primary purposes are those necessary to provide our services. We may use your information to:
We may also use your information for non-essential purposes, such as:
You may object to the use of your data for secondary purposes by sending a request to:
info@luxkys.com
Depending on your location and applicable law, we may process your personal data on different legal grounds.
These may include:
Consent:
When you authorize us to use your data for specific purposes, such as receiving promotional communications or using certain services.
Contractual relationship:
When processing is necessary to provide the requested services, manage an account, list properties, or process payments.
Legitimate interest:
When the use of data is necessary to operate, improve, protect, or promote our services, provided it does not unduly affect your rights.
Legal compliance:
When we must retain, share, or process information to comply with laws, regulations, tax obligations, legal proceedings, or requests from competent authorities.
Protection of rights and security:
When processing is necessary to protect Luxkys, our users, third parties, or to prevent illegal activities, fraud, or abuse.
We may use cookies, pixels, tags, analytics tools, and similar technologies to improve the functioning of our website and understand how users interact with our services.
These technologies may help us:
You may configure your browser to reject cookies, delete existing cookies, or receive notices when cookies are used. However, disabling cookies may affect certain site features.
We may also use third-party tools, such as analytics, advertising, maps, forms, hosting, or communication services, which may use their own cookies in accordance with their privacy policies.
Luxkys may allow users to publish, upload, share, or view content related to real estate, including properties for sale or rent, images, prices, descriptions, locations, features, availability, and contact information.
The user who publishes content is responsible for ensuring that the information provided is correct, legal, up to date, and that they have authorization to publish it.
This includes verifying that:
Luxkys may review, edit, limit, suspend, or remove content it deems incorrect, misleading, inappropriate, illegal, or contrary to our terms, without this implying an obligation to monitor all listings.
Our platform may facilitate communication between users interested in properties, owners, agents, sellers, buyers, landlords, tenants, developers, or related third parties.
When you request information, list a property, or choose to share your contact details, that information may be visible or shared with the people necessary to respond to your request or facilitate communication related to a property.
Luxkys does not control or guarantee the actions, responses, offers, negotiations, agreements, or communications made between users or third parties outside our platform.
We recommend exercising caution before sharing sensitive information, making payments, signing documents, or completing any real estate transaction.
We may share personal data with vendors, contractors, or third parties that help us operate and improve our services.
These providers may include:
These third parties may only use the information to provide the corresponding services and in accordance with applicable legal or contractual obligations.
We may also share information when necessary to:
We do not intentionally sell personal data. However, certain U.S. laws may consider some personalized advertising practices as “selling” or “sharing” personal information. Where applicable, you may exercise your rights under the corresponding law.
Luxkys may operate, store, or process information in Mexico, the United States, or other countries where our service providers are located.
If you use our services from Mexico, the United States, or another country, you acknowledge that your personal data may be transferred, stored, or processed in jurisdictions different from your place of residence.
Where required by applicable law, we will take reasonable steps to protect personal data during international transfers, including appropriate contractual, technical, and administrative measures.
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless the law requires or permits retention for a longer period.
We may retain information while:
When there is no longer a legitimate need to retain your data, we may delete it, anonymize it, or store it securely until it can be deleted.
We implement reasonable administrative, technical, and organizational measures to protect personal data against loss, unauthorized access, misuse, alteration, disclosure, or destruction.
These measures may include:
However, no electronic transmission or storage system is completely secure. Therefore, we cannot guarantee absolute security.
You are also responsible for protecting your access credentials and using our services from secure devices and networks.
Our services are not directed at individuals under 18 years of age.
We do not intentionally collect personal data from minors. By using Luxkys, you declare that you are at least 18 years old or the legal age required to use our services in your jurisdiction.
If we discover that we have collected personal data from a minor without the appropriate authorization, we will take reasonable steps to delete that information.
If you believe a minor has provided us with personal data, you may contact us at:
info@luxkys.com
For users located in Mexico, the processing of personal data is carried out in accordance with applicable Mexican legislation, including the Federal Law on Protection of Personal Data Held by Private Parties and its related regulations.
You may exercise your ARCO rights, which consist of:
Access:
Know what personal data we hold about you and how we use it.
Rectification:
Request the correction of inaccurate, incomplete, or outdated personal data.
Cancellation:
Request the deletion of your personal data when you consider it is no longer necessary for the described purposes or when applicable law permits.
Opposition:
Object to the processing of your personal data for certain purposes, including secondary purposes such as marketing or advertising.
You may also revoke your consent to the processing of your personal data when consent is the legal basis for such processing.
To exercise your ARCO rights or revoke your consent, you may send a request to:
info@luxkys.com
Your request should include, when necessary:
We will respond within the timeframes established by applicable Mexican law.
If you reside in the United States, you may have specific rights depending on the state where you live and applicable laws.
These rights may include:
We may collect the following categories of personal information, as applicable:
To exercise applicable privacy rights in the United States, you may contact us at:
info@luxkys.com
We may request additional information to verify your identity before responding to your request.
You may opt out of receiving promotional communications from Luxkys at any time.
You may do so by:
Even if you stop receiving promotional communications, we may continue to send you administrative or necessary messages, such as account notices, security alerts, changes to terms, service confirmations, or transaction-related communications.
Some browsers offer privacy preference signals, such as “Do Not Track.” Currently, there is no uniform standard for responding to these signals. If a applicable standard is adopted in the future, we will update this Policy to reflect it.
Our website may contain links to sites, platforms, services, or applications of third parties that are not operated by Luxkys.
We are not responsible for the privacy practices, security, content, terms, policies, or actions of such third parties.
If you access an external site from Luxkys, we recommend reviewing its privacy policy before providing any personal data.
The inclusion of external links does not imply endorsement, affiliation, responsibility, or control by Luxkys.
We may update this Privacy Policy occasionally to reflect changes in our services, operations, technology, privacy practices, or legal requirements.
When we make changes, we will update the “Last updated” date at the beginning of this policy.
If the changes are significant, we may notify you through a visible notice on our website, email, or other reasonable means.
We recommend reviewing this Policy periodically to stay informed about how we protect your personal data.
If you have questions, comments, requests, or concerns related to this Privacy Policy or the processing of your personal data, you may contact us at:
Email:
info@luxkys.com
You may also contact us to request access, correction, update, deletion, objection, revocation of consent, or any other applicable right over your personal data.
We may request additional information to verify your identity before processing a request. This helps us protect your privacy and prevent unauthorized access.
We will respond to requests within the timeframes and procedures established by applicable law in Mexico, the United States, or the relevant jurisdiction.
End of Privacy Policy