Terms and Conditions

Last updated: May 4, 2026

Welcome to Luxkys. These Terms and Conditions of Use govern access to and use of our website, platform, forms, property listings, digital tools, and related services.

By accessing, browsing, registering, listing a property, requesting information, or using any Luxkys service, you agree to these Terms. If you do not agree with them, we recommend that you do not use our platform.

For any questions related to these Terms, you may contact us at:

info@luxkys.com


1. Scope of Our Services

Luxkys is a digital real estate platform that may allow users to list, view, search, promote, or request information about properties for sale, rent, or other related real estate services.

Our services may include, among others:

  • Property listings.
  • Viewing real estate listings.
  • Contact forms.
  • Information requests.
  • Digital tools for users, owners, agents, buyers, sellers, landlords, or interested parties.
  • Promotion, design, microsite, or real estate digital presence services, where applicable.

Luxkys may operate for users, properties, or clients located in Mexico, the United States, or other jurisdictions where our services are available.

Use of Luxkys is subject to the applicable laws of the relevant country, state, or jurisdiction.


2. Acceptance of Terms

By using Luxkys, you declare that:

  • You have read and understood these Terms.
  • You have the legal capacity to accept them.
  • You are at least 18 years old or the applicable age of majority in your jurisdiction.
  • You will use the platform legally, responsibly, and in accordance with these Terms.
  • The information you provide will be truthful, up to date, and complete.

If you use Luxkys on behalf of a company, agency, owner, client, or third party, you declare that you have sufficient authorization to act on their behalf.


3. User Accounts

Some features of Luxkys may require the creation of an account.

You are responsible for:

  • Providing accurate and up-to-date information.
  • Maintaining the confidentiality of your credentials.
  • Protecting access to your account.
  • Reporting any unauthorized use.
  • All activities carried out from your account.

Luxkys shall not be liable for losses, damages, or issues arising from unauthorized use of an account when such use results from negligence, lack of security, or breach by the user.

We reserve the right to suspend, limit, or cancel accounts that we consider false, fraudulent, inactive, duplicate, abusive, or contrary to these Terms.


4. Property Listings

Users may publish information related to properties, including images, prices, locations, features, availability, descriptions, contact details, and other relevant information.

By listing a property on Luxkys, you declare that:

  • You have the right, authorization, or authority to list the property.
  • The information provided is accurate, up to date, and verifiable.
  • The images, texts, and materials published do not infringe third-party rights.
  • The property, price, availability, and listed conditions are real or reflect the information available at the time of listing.
  • The listing complies with applicable laws in Mexico, the United States, or the relevant jurisdiction.

Luxkys may review, edit, limit, reject, suspend, or remove listings it considers incorrect, misleading, duplicate, illegal, inappropriate, or contrary to these Terms.

The review or removal of content by Luxkys does not imply that we are obligated to monitor all listings.


5. User-Generated Content

All content published, submitted, or shared by users within Luxkys remains the responsibility of the user who provides it.

This may include:

  • Photos.
  • Videos.
  • Texts.
  • Descriptions.
  • Prices.
  • Locations.
  • Contact details.
  • Property information.
  • Comments, messages, or requests.

By publishing content on Luxkys, you grant Luxkys a non-exclusive, worldwide, royalty-free, and transferable license to use, display, reproduce, adapt, distribute, promote, and publish such content within the platform, social media, campaigns, promotional materials, or services related to Luxkys.

This license is used solely to operate, promote, improve, and display Luxkys services.

You retain the rights that legally belong to you over your content, but you are responsible for having all necessary permissions to publish it.


6. Communication Between Users

Luxkys may facilitate communication between users interested in buying, selling, renting, advertising, or requesting information about properties.

These communications may occur between:

  • Buyers.
  • Sellers.
  • Owners.
  • Landlords.
  • Tenants.
  • Agents.
  • Developers.
  • Investors.
  • Interested users.
  • Related third parties.

Luxkys does not guarantee the identity, solvency, intent, availability, truthfulness, or conduct of any user or third party.

Any agreement, negotiation, visit, payment, contract, deposit, reservation, rental, purchase, sale, or transaction carried out between users is the sole responsibility of the parties involved.

We recommend verifying all information before making payments, signing documents, visiting properties, or sharing sensitive personal information.


7. Nature of the Platform

Luxkys operates as a digital platform for real estate information, listings, and connections.

Unless expressly stated in writing, Luxkys does not act as:

  • Real estate broker.
  • Broker-dealer.
  • Real estate agent.
  • Legal representative.
  • Financial advisor.
  • Notary.
  • Official appraiser.
  • Direct party in a sale, rental, or real estate transaction.

Luxkys does not guarantee that a property will be sold, rented, purchased, reserved, or successfully closed.

We also do not guarantee the availability, legality, price, physical condition, documentation, exact location, permits, liens, taxes, history, title, or legal status of any listed property.


8. Permitted Use of the Platform

You agree to use Luxkys in a legal, ethical, and responsible manner.

Permitted uses of the platform include:

  • Searching for properties.
  • Listing real properties.
  • Requesting information.
  • Contacting users related to properties.
  • Promoting properties legitimately.
  • Managing information related to services offered by Luxkys.

Use of the platform must comply with these Terms, applicable laws, and the rights of third parties.


9. Prohibited Use

You may not use Luxkys to:

  • Post false, misleading, or fraudulent information.
  • List properties without authorization.
  • Use third-party images, texts, or materials without permission.
  • Impersonate another person, company, or entity.
  • Commit fraud, scams, phishing, or illegal activities.
  • Request misleading payments, fake deposits, or fraudulent advances.
  • Post discriminatory, offensive, violent, sexual, illegal, or inappropriate content.
  • Send spam, mass messages, or unsolicited communications.
  • Attempt unauthorized access to accounts, systems, or data.
  • Copy, extract, scrape, or collect data from the platform without authorization.
  • Interfere with the security, operation, or availability of the site.
  • Use the platform for purposes that violate the laws of Mexico, the United States, or any applicable jurisdiction.

Luxkys may suspend or remove accounts, listings, or access that violate these Terms.


10. Paid Services

Luxkys may offer free or paid services, including featured listings, property promotion, microsites, digital services, memberships, subscriptions, web design, advertising, or other related services.

The prices, features, duration, conditions, and benefits of each service may be shown on the website, proposal, invoice, quote, or corresponding agreement.

By contracting a paid service, you agree to pay the applicable charges in accordance with the terms established at the time of purchase or contracting.

Payments may be processed through external providers. Luxkys does not directly store all sensitive financial information, such as full card numbers, when payment is processed by third parties.


11. Cancellations, Refunds, and Changes

The conditions for cancellation, refund, or changes may vary depending on the type of service contracted.

Unless otherwise indicated in writing:

  • Digital services already delivered, started, or published may not be refundable.
  • Paid listings may remain active for the contracted period.
  • Changes requested by the user may be subject to review, availability, or additional charges.
  • Personalized services, such as design, microsites, development, or campaigns, may be subject to specific conditions.

Luxkys may evaluate refund or cancellation requests on a case-by-case basis, without this implying an obligation to grant them in all cases.


12. Intellectual Property

Luxkys, its brand, logo, design, texts, structure, software, visual elements, functionalities, graphics, proprietary content, trade names, and related materials are the property of Luxkys or their respective owners.

You may not copy, modify, distribute, sell, reproduce, exploit, imitate, or use our brand elements or proprietary content without prior written authorization.

Use of Luxkys does not grant you any ownership rights over our platform, brand, software, design, content, or materials.


13. Third-Party Content

The platform may display, link to, or integrate content, tools, or services from third parties, such as maps, payment gateways, social media, analytics services, forms, ads, communication tools, or external sites.

Luxkys does not control or take responsibility for:

  • Third-party content.
  • Third-party privacy policies.
  • External terms.
  • Availability of external services.
  • Errors, failures, or interruptions caused by third parties.
  • Damages or losses arising from the use of external sites or services.

We recommend reviewing the terms and policies of any third party before using their services.


14. Service Availability and Operation

We work to keep Luxkys available, secure, and functional. However, we do not guarantee that the platform will be free from interruptions, errors, failures, delays, or technical problems.

We may modify, suspend, update, limit, or discontinue any part of the site or service at any time, with or without prior notice.

Luxkys shall not be liable for interruptions, data loss, technical failures, maintenance, third-party errors, hosting issues, cyberattacks, force majeure, or events outside our reasonable control.


15. Limitation of Liability

To the maximum extent permitted by applicable law, Luxkys shall not be liable for direct, indirect, incidental, special, consequential, punitive, or any other damages arising from the use or inability to use the platform.

This includes, among others:

  • Loss of opportunities.
  • Loss of income.
  • Fraud committed by third parties.
  • Incorrect information in listings.
  • Errors in property data.
  • Disputes between users.
  • Payments made outside the platform.
  • Legal issues related to properties.
  • Decisions made based on information published by users.
  • Technical failures or service interruptions.

Use of Luxkys is at your own discretion and risk.

Nothing in these Terms limits rights that cannot be excluded under applicable law.


16. Indemnification

You agree to defend, indemnify, and hold harmless Luxkys, its owners, directors, employees, collaborators, providers, affiliates, and representatives from any claim, loss, damage, liability, cost, or expense, including reasonable legal fees, arising from:

  • Your use of the platform.
  • Your breach of these Terms.
  • False or incorrect information provided by you.
  • Content published by you.
  • Violation of third-party rights.
  • Fraudulent, illegal, or unauthorized activities.
  • Disputes with other users or third parties.
  • Transactions, payments, contracts, or agreements made outside Luxkys.

17. Termination or Suspension of Access

Luxkys may suspend, limit, or cancel your access to the platform, account, or listings at any time if it considers that you have violated these Terms, applicable law, or the rights of third parties.

We may also remove content or restrict features if we detect suspicious, fraudulent, abusive, or risky activity for the platform or its users.

You may stop using Luxkys at any time. Some obligations, such as limitation of liability, indemnification, intellectual property, and legal provisions, will remain in effect even after termination of access.


18. Governing Law and Jurisdiction

These Terms shall be interpreted in accordance with the applicable laws of the relevant jurisdiction, considering the location of Luxkys, the user, the property, or the contracted service.

Luxkys may provide services related to Mexico, the United States, or other jurisdictions. Therefore, certain provisions may be subject to applicable local, state, federal, or national laws.

When a dispute cannot be resolved informally, the parties may resort to competent courts or available legal mechanisms in accordance with applicable law.

Nothing in these Terms limits rights granted to the consumer or user by applicable law that cannot be waived.


19. Changes to These Terms

We may update these Terms occasionally to reflect changes in our services, operations, legal requirements, technology, or business practices.

When we make changes, we will update the “Last updated” date at the beginning of the document.

Continued use of Luxkys after changes are published means that you accept the updated version of the Terms.

We recommend reviewing this page periodically.


20. Contact

If you have questions, comments, or requests related to these Terms, you may contact us at:

Email:
info@luxkys.com


End of Terms and Conditions of Use